Skip to content

Last updated: June 10, 2026

dbSpectra (“we,” “us,” or “our”) operates dbspectra.com as a product brochure and technical reference site for land mobile radio equipment. This Privacy Statement explains how we collect, use, disclose, and protect personal information when you visit our website, request client access, contact us, or use a registered client account.

Who we are

dbSpectra
Website: dbspectra.com
Email: customerservice@dbspectra.com
Phone: (469) 322-0080

Information we collect

Information you provide

  • Contact inquiries — When you use our contact form, we collect your name, email address, message, and any other fields you choose to submit.
  • Client registration — When you request access to proprietary catalogs and resources, we collect account and business contact information (such as name, company, email, and phone) needed to review and approve your request.
  • Client accounts — If your registration is approved, we maintain a WordPress user account and assign you to a client access group (for example, Registered or a customer-specific tier).

Information collected automatically

  • Website usage — If you accept analytics cookies, we may collect usage data through Google Analytics (for example, pages viewed, approximate location, device and browser type). Analytics runs only with your consent.
  • Log and security data — Our hosting provider may process IP addresses, timestamps, and request metadata in server logs for security and reliability.
  • Protected downloads — When logged-in clients download proprietary files, we record the user account, file accessed, timestamp, and IP address in an internal audit log.
  • Cookies — See our Cookie Policy for details on cookies and similar technologies.

How we use information

  • Respond to sales, support, and general inquiries
  • Review client access requests and manage approved accounts
  • Provide login-gated reference pricing and protected downloads to authorized clients
  • Operate, secure, and improve our website
  • Measure site performance and usage when you consent to analytics
  • Comply with law and enforce our terms

We do not sell personal information. We do not use this website to process online orders or payments.

Reference pricing and public product information

Product specifications, public specification PDFs, and pattern files linked from product pages are available without an account. Reference list prices are shown only to logged-in clients in the Registered access group (and are not displayed to guest visitors in the page source). Pricing is for reference only and is subject to confirmation by your dbSpectra Customer Service representative.

How we share information

We share personal information only as needed to operate the site and serve clients:

  • Service providers — Hosting (WP Engine), email delivery, cookie consent (Complianz), spam protection (Akismet, if enabled), and analytics (Google, if you consent)
  • Within dbSpectra — Customer Service and authorized staff who manage accounts, registrations, and client access
  • Legal requirements — When required by law, regulation, legal process, or to protect rights, safety, and security

Retention

  • Contact form messages are retained according to our business email retention practices.
  • Client accounts and group memberships are retained while your account is active or as needed for business and legal purposes.
  • Download audit logs are retained for security and compliance unless we adopt a shorter retention schedule.
  • Cookie consent records are retained as described in our Cookie Policy.

Security

We use administrative, technical, and organizational measures appropriate to the nature of the data we hold, including authenticated access for protected files, rate limiting on downloads, and industry-standard hosting practices. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

Your choices and rights

  • Cookies — Manage preferences through our cookie banner or your browser settings (see Cookie Policy).
  • Account data — Registered clients may contact us to update account information or request deletion, subject to contractual and legal retention needs.
  • California residents — You may have additional rights under the CCPA/CPRA (such as access, deletion, and opt-out of sale/sharing). We do not sell personal information. To exercise rights, contact us using the details below.

Children

Our website is intended for business and professional users. We do not knowingly collect personal information from children under 16. If you believe a child has provided us personal information, please contact us so we can delete it.

International visitors

Our site is hosted in the United States. If you access the site from outside the U.S., you understand that information may be processed in the U.S. and other countries where our service providers operate.

Changes to this statement

We may update this Privacy Statement from time to time. The “Last updated” date at the top will reflect the latest version. Material changes may also be communicated through the website or to registered clients where appropriate.

Contact us

Questions about this Privacy Statement or our data practices: